Went there for lunch today and ordered pho and duck noodle soup. Got our food pretty quickly and as we got cutlery out of the cutlery container on the table a cockroach dropped of the spoon. Just after we saw another one running on the table next to us. That was enough for us to get up and complain to the staff. Got our money back straight away but no apology. Pretty sure we’ll never eat there again !
If you enjoy promising food with either plastic or cockroaches where they shouldn't be.. this is the place for you. Have gone in multiple times and have had two incidents both with no apology or concern for the quality of the food or safety of the consumers.
Cheapish and cheerful. The presentation of the food was excellent and the menu contained all the expected dishes. A little taste of Vietnam inside Westfield Miranda!
STAY AWAY - POOR HYGIENE. Used to eat here whenever shopping, until the last weekend. Had the most horrendous experience. Ordered the duck soup, the lettuce garnish wasn't washed properly and contained bugs but then half way through eating my soup, I found a roach in the broth. Absolutely disgusting! I asked for a full refund, which I didn't receive in the end and was instead ignored. DO NOT EAT HERE!
Ordered a Beef Pho which I had enjoyed a few times to find a used napkin near the bottom of my bowl. The manager did not apologize or explain what had happened but just said" I suppose you want your money back" three diners walked out and I won't be back.
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