I had an excellent experience. I was served by Aki and he was so friendly and knowledgeable about what's on offer. I always come back because of the fast service and wonderful atmosphere set by the staff.
Had a great experience. The Covid Marshall/Hostess was so lovely, pleasant and attentive. We had the all you can eat cheese and meat platter! Was great value.
That southern fried chicken is FANTASTIC. I only wish I got a photo of it. Highly recommend.
The beer was taste like a water compare to other Bavarian restaurant sweet potato chips Was dry and you can taste old oil don’t recommend and won’t go back again !?
I went here last night and had a terrible experience. Both service and HYGIENE were a disgrace! We were seated and not told that we had to order from the app. When we were finally told after going to the bar there were 4/9 of us whose devices could not scan the barcode. We asked to order regularly since the waitress was already at our table, she refused and walked away to talk with other staff members behind the bar. We had to sit there finding and downloading an app that would let let us scan the barcode (keep in mind we are in our 20s and used to technology). The app wouldn't load for 2 of us (due to poor phone reception in the venue) and we again asked the waitress for help. She promised us help but then walked away. I managed to get onto the app (we had been there for 30mins by now) only to discover when I went to pay for our food that the app was not working and hadn't recorded our order. Finally the waitress agreed to take our order and we paid at the table. By this time the other 5 people with us had almost finished their food. When our order came out it was wrong and they had forgotten a drink. We didn't say anything as enough time had been wasted. Then to our horror we watched one of the bar staff squat under the bar (in an attempt to hide) and drink milk STRAIGHT OUT OF THE CARTON. In the middle of a pandemic REALLY? This is how this venue is run at it's MOST HYGIENIC?! Additionally, we got a text message from the venue this morning saying that we had not paid for our food. It was pay as you go, we had paid for all food and drink before our orders were placed (either through the app or on card at our table). We are yet to find out whether this is a scam or yet another failure of the staff and venue manager. The whole time we had been sitting there struggling to order, multiple staff were standing around the bar chatting, it was a quiet night with an almost empty venue. We are all normally very empathetic to staff having all hospitality experience but this was laziness at it's finest. It's no wonder the venue was empty! When paying those prices you expect a positive atmosphere and experience, all we got was overpriced, average food with a groan from our waitress.
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