Staff not wearing masks in shop & coughing around open food. The manager refused to give a refund when we declined to take the order.
Fast food pizza it is what is... there are better choices for similar price in the area
We ordered pizza online and picked it up today (9th May 2021) currently there is a mask restriction due to the COVID-19 outbreak in Sydney, which meant (Everyone must wear a mask) especially if you in hospitality. Well when I walked in, there were 2 workers and both didn’t wear a mask! I was shocked that they didn’t wear a mask! This was around 4.30 pm today! In terms of customer service, it was below average. The workers looked fluster and stressed out, and we were the only customers in the shop! The pizzas were fresh and hot but a little soggy & poor in taste. I believe the face mask restrictions will be extended this week as announced today. Pizza Hut, please be mindful of the customers! We would like to be protected from the coronavirus as well. In the last few years, my brother and his family (2 kids + wife) had pizza here and all got really sick from food poisoning, and they were all hospitalised. It was awhile ago but to be quite frank I was scared it would happen again, thank god I didn’t get sick!! I hope the cleanliness is maintained in the back kitchen.
Delicious fresh pizza on pick up :)
Light base and toppings. Not greasy.
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