Pizza Hut Miranda
Shop 1A/94 Karimbla Rd, Miranda NSW 2228, AustraliaAbout Pizza Hut Miranda
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Shop 1A/94 Karimbla Rd, Miranda NSW 2228, Australia
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It’s gone downhill in the last 12 months. It used to be great. Now, they phone is literally never picked up for orders so you have to drive there. The customer service is regularly terrible - I’ve waited for 15 minutes at the counter just to place an order without anyone being there and it’s happened a few times. About 2 months ago I watched a staff member drop chicken wings on the floor and put them back in a box for delivery. Just now I ordered at the store, it’s 9.30pm on a Friday night and the young guy there rolled his eyes and checked the time like it’s midnight already. The store is advertised online as open until 12am….2.5 hrs later….. A year ago I would’ve rated 5/5. Now, it’s lucky to get 1/5 which is fair. The only reason they get anything is because there is sometimes a lady working the front counter who is really good. She’s about the only one. For any customers reading, just go to Sutherland….it’s worth the drive. To any managers reading, this isn’t a hate comment, it’s just the truth unfortunately
Good pizza made quickly . Little pricey but oh well.
Worst experience. Do not come to this Pizza Hut. Ordered online for pick up, when arrived in store, the Indian guy ignored me on purpose. After 5 minutes I asked if anyone can help me which he responded rudely and only came out after few more minutes. I told him my name order, he couldn’t find the order and without checking further he just questioned me rudely and said I’m in the wrong store and wrong time. I then have to keep explaining and showing my receipts and evidence which he still questioned me as if I owned him 10 million dollars. At the end he found the order on the other side which is outside the place where you keep the pizzas warm which he misplaced, he did not apologize or anything and just gave me the order with a horrible attitude like it was my fault he couldn’t find my order. The pizza is also dry hard and cold like this guys attitude.
What a poorly run shìt hole. Miranda deserves better. Pricing makes no sense either.
I placed an order in the evening. Watching the status of the order change to 'preparing for delivery'. Waited 2 hrs but the status never changed. During this time the store closed for the night and I never received my order. Very poor service.