Food is great, service is good, they care about what they do and I felt like a valued customer :)
Ordered pizza many times ,lately menai branch don't have deep pan they always run out deep pan ,and if you talk about quality of thin base trust me papaddums are much better as they are badly burnt and hard to eat,goes in bin.
Ordered a hot and spicy veg pick up today, Only to find the edges was burnt when I opened the box. It tasted too oily and greasy and inedible. they are not cleaning the pan's for sure. Called the store through the Pizza Hut Customer care number twice, was put on hold both the times for 20 mins to be connected to the store or store manager. No one cared to answer or return the call inspite of leaving messages for call back twice. Horrible experience, Pathetic attitude & service and Dodgy operators. Pizza Hut Menai Sucks.
Ordered pizza for a bunch of teenagers we have in our house. 3 hours later, now 10pm no pizza. They don’t answer their phone it just goes to Messagebank. Now driving around late Friday night trying to feed them. Thanks Pizza Hut! Will dispute through PayPal
Worst thin & crispy aka burnt edge dried out pizza ever ! Inedible !
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