Moon Fresh Sushi Miranda

Australia, New South Wales, Miranda, Kingsway, Shop 1, 581-587

About Moon Fresh Sushi Miranda

4.4 / 5

from reviews

    Monika K
    -
    May 19, 2022

    Definitely won’t be returning after today’s experience. When entering, we were asked to take a seat but after more than 5 minutes, no one came to take our order. We waved someone down and were told we had to order using the QR code on the table. We ordered, and the California roll my partner ordered came out as 8 all vegetable rolls with crab and roe piled on top. When my partner said that he ordered a normal California roll (crab and avocado in a roll), he was told he ordered wrong and they couldn’t do anything. He asked to swap to a regular California roll as this is what he was trying to order but the website was very difficult to navigate. He was told he would be charged $6 extra (on top of an already pricey $15 roll) to get the correct order. At this time, there were about 5 or 6 other tables in the restaurant and every single one was given a paper menu and had their order taken by a person. We waited over 15 minutes and the new roll didn’t come. He confronted the man at the counter, who said he never put the second roll through. He refused to offer any discount for the uneaten sushi and obviously had no intention of fixing their mistake. Terrible customer service and terrible experience - we used to be locals but will not return after today and will happily tell our friends not to either.

    Josh Shrestha
    -
    February 26, 2022

    Not sure if just didn’t have the right people on or whatever but went there on a Thursday night (was take away only) and was pretty poor, the sushi was no where close to being fresh it felt like 2 day old food squashed into a container with a humongous amount of mayo I’ve also never tasted an old dude’s nut sack, but I imagine their takoyaki that night came pretty close I love moons all around Sydney but the Miranda one is an imposter

    Kristina A
    -
    May 02, 2022

    Lost me as a customer, owner is super rude. Has 0 time for customers, has been consistently rude for months. Thought maybe a bad day but definitely not. Rude is an understatement if I’m being honest. Rushes you, and is very careless. Food and service used to be amazing, service has gone. Wouldn’t recommend.

    Holly Peach
    -
    January 11, 2022

    The sushi here is arguably the best in the Shire! There is so much variety and flavour, and the prawn tempura is sooo moreish! Highly recommend giving this place a try if you’re after some top notch sushi.

    Nick
    -
    February 11, 2022

    We've been customers for many years at both locations. Food is always exceptionally fresh especially the sashimi!! Customer service and atmosphere leaves a lot to be desired. Going down hill fast.

    Moon Fresh Sushi Miranda

    Our Address

    Australia, New South Wales, Miranda, Kingsway, Shop 1, 581-587

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