Lucky House Florist

55A Eton St, Sutherland NSW 2232, Australia

About Lucky House Florist

3.9 / 5

from reviews

Is this your business?

    Troy Pentecost
    December 08, 2021

    Wish the owner didnt handle plants like that, they were moved abruptly and tossed around. didn't make purchase as the roots came out and he tried to play it off. Slightly odd business ethic where they price things on the spot aswell rather than keep tickets.

    March 30, 2022

    Wonderful florist, amazing value, fantastic arrangements! This is also my fav florist too. Agree that they are the best in the Shire too.

    Catherine Jandzio
    December 14, 2020

    Recently went in to store to organise and order fresh flowers to be put on a cake. Specifically asked for pink and white roses with baby's breath and individual stems to be wrapped with florist tape and wired so as to easily insert into cake- this was clearly written on the order form as well as the owner of the store being present at the time of ordering. My partner collected the flowers on the Saturday- however was not aware they had been ordered to be individually wrapped and wired. The flowers ordered were NOT wrapped or wired and were just an ordinary bunch of flowers. There was also other flowers within the bunch that were not roses and there was NO baby's breath either. This then meant I had to individually cut the flowers from the stems so as to be able to stick them into the cake. To make things worse, I phoned the store on Monday (today) to advise that my order was wrong and offer some feedback only to be interrupted over the phone and made to feel like it was my fault the order was incorrect. Furthermore, I was hung up on over the phone!!! I have never had such appalling customer service! No apology offered what so ever. I will never be purchasing from this florist again and suggest others needing flowers shop elsewhere! Truly disappointing outcome for someone trying to support local businesses.

    Monica Recnik
    January 01, 2021

    Always beautiful flowers, and a frequent visitor now on my way to the cemetary.

    Sally T
    May 18, 2019

    A lovely florist situated in Eaton Street Sutherland. They have beautiful ready made arrangements to purchase and the bunches are always fresh and very colourful. They will also create an arrangement for you if you are wanting something specific and their flowers seems to last a long time after purchase. Great customer service.

    Lucky House Florist

    Our Address

    55A Eton St, Sutherland NSW 2232, Australia

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