We ordered one of their fried rice dishes. It came out lukewarm, not even hot. We also ordered the stir-fry green beans with the minced pork dish. The pork tasted sour and a little off. However, the actual flavour is still there, which we enjoy. We have been to many Din Tai Fung restaurants across the world. Unfortunately, this branch is not one of our most favourite ones. But looking at the bright side, the overall service is quick, and the staff is approachable.
Food is average: 1. Spicy noodles do not have the nicest sauce - it was quite tangy and tasted like dish soap 2. vegetarian dumplings were ok 3. crab fried rice tasted like it was brought out of the ocean and was extremely fishy. It was fresh out do the Atlantic Ocean Prices are quite steep for the food quality
This place has always been great, quality slipped at the end of the year but they are beginning to get back into the saddle. Looking forward to go again.
I am particularly deaf and I order dumplings on my lunch break as I work in the Center. One of the employees asked me if I could sit outside until my order is called unfortunately with masks on I can see or hear what your trying to tell me unless I’m very close to the counter. Usually they let me sit inside and wait for my order as it usually is very fast 10-15min max the table I sat at was available and also was dirty with plates so I’m aware it will take time to clean before someone is seated here. She yelled at spoke to me so rudely after I said I couldn’t hear what she was trying to say. She yelled and said go sit over there. For someone who comes here once a week because I work here. I’m really sad ended at the level of customer care.
The quality of the food here has changed somewhat. Xiao long bao used to taste so much better here than anywhere else, now it’s quite underwhelming and quite pricey compared to other dumpling eateries (like I don’t mind paying extra for food, however at least make it worth my while). The crumbed chicken and fried pork chop were nice though. Waitress was very attentive and on the ball which we appreciated.
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